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About Steve Erickson:

Steve Erickson is a brilliant designer and strategic thinker who has captured more than 75 local, regional and national awards for creative concepts he has turned into compelling messages that move people – and products. He asks clients penetrating questions that make them think about the results they want. He is exceptional at getting to the heart of the matter by turning those client answers into actionable marketing and advertising.

He holds Bachelor of Arts degrees in graphic design and journalism from Drake University.

Steve Erickson
President, Creative Director
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Reality really bites sometimes.

May 10th, 2012 by Categories: Marketing, Public Relations Tags: , , ,

Reality Bites

Photo Credit: Flickr user wwarby

Let’s begin by saying I’m not a fan of reality shows. Obviously the networks love them because they’re cheap to produce (no Charlie Sheen-sized salaries) and they’re disposable (anyone remember “Amish in the City” or “Sorority Life?”). Plus, to me, having Snookie and the Kardashians elevated to the level of “stars” is beyond absurd.

But I have to confess there are two reality shows I find fascinating, probably because they’re so remarkably different and yet so remarkably the same.

The Pitch AMC TV Show LogoThe first is the AMC’s new series “The Pitch”… a behind-the-scenes look at the unique agency culture, and what actually goes on as two rival advertising agencies lock horns in a sudden-death competition to capture a new client. With only seven days from assignment to presentation, it’s intense, hard work for every team member. Nerves and emotions are tested, and every ounce of experience and talent is tapped as they look to find the big idea … the one that the prospect will find attractive, even irresistible.

It all leads up to the actual presentation, where they have to shelve their fears and find the energy to passionately sell their ideas to an often wary prospect. Then, it’s either total elation or utter despair when the client makes their selection on which agency has hooked their business, and which one, after all their time and effort, will see the prize slip through their fingers.

It’s work that’s exhilarating and rewarding, yet often vicious, discouraging and agency life-threatening.

Swamp People History Channel TV Show LogoThe second is the series “Swamp People.” Its about people who live and work in the Louisiana bayou, specifically, about guys who make their living hunting alligators. (See, I told you they were different.) It’s all wrapped in the Cajun culture that’s built on the “deep-rooted traditions of a unique, hard-working people.”

The first Wednesday in September, alligator season in Louisiana begins and it lasts only 30 days. In this brief time, competing teams of hunters must earn most of their yearly income by capturing their limit of alligators. It’s a high risk occupation that depends on the skill and experience of the hunter and the whims of weather.

They’re always on the hunt, seeking the best location, then placing a hook with a hopefully irresistible bait and the goal of capturing the biggest, most dominant alligator possible.

(See, I told you they were the same.)

Hard working teams, fearlessly trying to capture “the big one” … in a job that’s exhilarating and rewarding, yet often vicious, discouraging and life-threatening.

And in both, as alligator hunter Troy says … “No guts, no gator.”

Steve Erickson
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Razing a Building Raises Expectations.

March 30th, 2012 by Categories: Branding, Marketing

Oncology Associates & Hall-Perrine Cancer CenterBeing engaged in the branding and marketing of Mercy Medical Center’s new Hall-Perrine Cancer Center has been very exciting for us. The “Expectations Met” campaign has been getting a lot of exposure and talk value. We’ve also been provided an excellent opportunity to learn more about cancer and see what “world class cancer care” really means.

Cancer, in fact, isn’t one disease. It is hundreds of diseases, and each has its own way of “expressing” itself within the tens of thousands of genes all of us have.

What that means for individual cancer patients is that a combination of treatments is usually necessary to block the activity of these “harmful” genes. Its starts with patients receiving the proper diagnosis, which involves experienced cancer physicians and state-of-the-art testing capabilities. Once diagnosed, treatment could include everything from surgery, to radiation, to several “cocktails” of chemotherapy.

Okay, that’s about as much cancer expertise as a marketing guy, who doesn’t have one minute of med school under his belt, can comfortably spout. That said, we do know enough to say that inside the Hall-Perrine Cancer Center will be incredible weapons for healing … remarkable expertise, ongoing research and the latest cancer-fighting technology. It was clear during the construction tour we were given that it will be an extraordinary medical resource for all of eastern Iowa and beyond.

Mercy Hall-Perrine Cancer Center ConstructionThis week there’s been a very obvious sign the opening of the cancer center is getting nearer … the razing of the former Oncology Associates building. In their own way, I suppose you could say the large excavators ripping apart the brick walls and steel girders are cancer fighting instruments themselves … as they clear the way for the Hall-Perrine Cancer Center to begin it’s important mission.

It’s hardly work of surgical precision but obviously, its extremely effective.

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Get the Story Behind Our Recent Rebrand

January 12th, 2012 by Categories: Branding Tags: , , ,

View “A New Brand Story” on Scribd

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New paradigm = New brand.

December 21st, 2011 by Categories: Branding, Internet Marketing, Marketing, News, Public Relations, Social Media Marketing, Website Design Tags: , , ,

It’s a well known yet seldom followed saying – “Practice what you preach.”  But when we considered the prospect of rebranding HRB, we knew we had to follow ourselves the same advice we preach to our clients … that the most objective and ultimately most valuable branding efforts are done with the direction of an experienced outside advisor. You can’t read the label from inside the bottle, right?

After over 15 years with the same “label,” a logo we affectionately call “Herb” because its three letters also resemble a face, it felt like the time was right to go through our own rebranding effort. When Herb was first designed and put to work as the face of HRB, our company and the business of advertising was considerably different. Traditional media – TV, radio, print – was still king. The Internet was in its marketing infancy. The iPad, iPhone and Droid were only the distant dreams of Silicone Valley tech heads. Twitter and Facebook? Mark Zuckerberg was still playing video games in grade school.

It’s a vastly changed world now. Digitally-based, incredibly fast moving, with websites considered as the first point of brand contact instead of merely an afterthought … and handheld devices putting the power of brand engagement in the hands of millions of consumers.

The New HRB LogoTo acknowledge those big changes in our industry, we decided to make a small but important change for ourselves. So we engaged the services of FUEL, a talented group of strategically-minded designers, to rethink and redesign our logo and visual brand. We vowed to be good clients and provide them with all the input they requested (which was a lengthy process), then ultimately, trust their thinking and their visual concept for our brand. Frankly, it was nice to be on the client side for once.

What you see here, the new logo, colors and look is a result of that collaboration. For us, it’s an important reminder of the new thinking we need to consider and then deliver every day. To our clients, it’s a reminder that brands aren’t static entities that can rest on their laurels. To Herb, it means a well-deserved retirement.

Wherever he is today, traveling the world or spending his pension at a casino in Branson, Herb can be confident our new logo stands for the same product we truly care about delivering … growing our clients’ brands to grow their business.

Steve Erickson
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Paying attention pays off

May 4th, 2011 by Categories: Branding Tags: , , , ,

I was reminded recently of an anagram (transposing the letters of one word to produce another word) which, to me, seems to have real significance in this business of advertising and client relationships. The word is “SILENT.” Rearrange the letters and you get the word “LISTEN.” That seems like more than a coincidence.

Personally, I’ve never learned anything by talking … except maybe how to talk more. Its in the silence of really listening to our clients that we learn the real issues they’re dealing with.

Maybe their brand is taking a nose dive in the market but the real issue isn’t the need for more or better advertising. Maybe its problem with product distribution, not being able to meet customer demand can have a huge negative effect on a brand. Or perhaps there are issues with the sales force being overwhelmed or not sufficiently trained. They are the ambassadors of the brand out in the field, if they’re not generating trust and value, they won’t generate many sales either.

Discovering those important issues starts by asking the right questions. And then by listening. It’s a lost art these days but only then can the real problem solving begin.

By the way, the letters “ERIC CLAPTON” also spell “NARCOLEPTIC.”  Maybe that explains his song “Sleeping in the Ground.”

Steve Erickson
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Digging for brand truth

April 18th, 2011 by Categories: Branding Tags: , , , , ,

It’s a movie line I’ve remembered since I first heard it. Very early in “Raiders of the Lost Ark,” the first of the Indiana Jones trilogy. Professor Jones tells his inquisitive class of college students, “Archaeology is the search for fact… not truth. If it’s truth you’re interested in, philosophy class is right down the hall.” I’ve always thought it also to be a simple but great descriptor of the business of advertising and public relations.

We are in the business of discovering and delivering “truth.” The truth about a brand … the truth about an organization, a product or service … and the truth about the benefits they provide their customer. Finding that truth, a truth that really matters to the market, is the hard part.

In the final part of that same quote from Indiana Jones he states, “Seventy percent of all archaeology is done in the library. Research. Reading.” That’s where good advertising and public relations begins also. With research and reading. Learning about the market, the prevailing attitudes, new technologies, about the competition’s brand image and products, understanding distribution issues, etc. It’s only through that kind of curious “archeology” can the proper “truth” about a brand be developed.

The next time you’ve finished posting those pictures of your crazy office party and logged off your Facebook account, do a quick web search on “truth theories.” You’ll find that truth has been a favorite topic of philosophers for centuries, spawning The Correspondence Theory, The Semantic Theory, The Deflationary Theory, The Coherence Theory, and The Pragmatic Theory. Trying to read and completely understand any of them will give us agency types throbbing headaches.

For us, the simple words of the French novelist Flaubert may be more fitting, “There is no truth. There is only perception.”

When faced with a branding or advertising problem, do your archeology. Take the time and effort to unearth the facts. Then you’ll be prepared to discover the “truth” and ultimately, affect perception.

That’s my truth.

Steve Erickson
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Halloween: The Ultimate Model for Marketers

November 2nd, 2010 by Categories: Marketing Tags: , , , , , , , ,

This year, try removing your "business mask" when prospecting.Without a doubt, a majority of retailers would tell you that Christmas is their most important holiday for sales. In some cases it can be up to 50% of their yearly income. Santa and his elves put some serious cash in their business stockings.

But recently, as I’ve been driving past houses spookily decorated for Halloween—and trying to avoid the packages of candy awaiting the packs of trick-or-treaters—I’ve been thinking about how this holiday is really the ultimate model for marketers.

Think about it.

What if, instead of wondering whether it was the right time of year to approach a prospect, you knew for certain they would be receptive. Even better, once you knew that, if all you had to do was look for prospects who had the lights on their front door turned on. Sweet! No need to waste a moment of your time at all the places that have their doors locked and their windows dark—100% efficiency in prospecting.

Then, once you’re at their front door, they’re always happy to see you. The transaction is swift and usually commences by merely uttering those three simple words: “Trick or treat!” Moments later, your bag is being joyfully loaded with yet another sugar-filled goody. Whoa, that was easy!

And unlike Christmas, where you’re essentially at the mercy of Santa’s goodwill, or your family’s budget, you control the amount of tasty treats you accumulate. Spend half an hour working the neighborhood and ringing doorbells and you get a half an hour’s worth of candy. Spend two hours and you’ll need an extra bag to haul home all your chocolate-covered booty…and have enough sweets to last you until next year at this time.

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What can marketers take from the Halloween model?

1) Timing is crucial.

Know what time(s) of the year your sales and growth opportunities are best.

2) Look for “doors that have their lights on.”

A little research can help immensely in directing you to receptive prospects.

3) Hard work pays off.

The more prospecting you do, the more your gains will be and the fuller your portfolio will become.

Of course, a good costume always helps with any branding opportunity. I’m thinking of wearing a Don Draper outfit this year.

Have a great Halloween!

Steve Erickson
President, Creative Director
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Positively Tired of Negative Advertising

October 25th, 2010 by Categories: Branding, Marketing Tags: , , , , , , , ,

If you’re like me, you’ve been “enjoying” the deluge of pre-election advertising. The vast majority of them being completely negative…blaming their opponents for everything from the trade deficit to global warming, or questioning their ethics because of an unpaid library fine from grade school. “Would you trust someone this fiscally irresponsible?” they ask us.

Instead of proving themselves to be the best candidate based on their personal character, portfolio and stand on the issues, many candidates seem more focused on proving their opponents are the worst choice. The gurus of political advertising must have decided negative ads work, otherwise they wouldn’t run them, right?

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Seeing one of the latest candidate crucifixions got me thinking about the opportunity product advertisers are missing. They’re obviously wasting their time and money by touting the positive features and benefits of their brand. They should spend their advertising budget trashing their competitors instead. That’s how to really make an emotional connection with a market.

So Buick, here’s an example of an ad you should consider. You have Toyota right where you want them:

Are you tired of negative political ads?

Okay, so we’ll probably never see an ad like this from Buick®. At least I hope not. And we probably won’t see political ads becoming anything but more negative in the future. Unfortunately, I think they contribute to the growing skepticism of advertising messages in general and on our brand as an industry.

But that’s as negative a comment as I’ll make. For now anyway.

(Don’t forget to vote.)

Steve Erickson
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Was Bavaria's Ambush Marketing Campaign at the World Cup Flat or Fresh?

June 21st, 2010 by Categories: Branding, Marketing Tags: , , ,

The FIFA World Cup currently being held in South Africa is an absolute marketing nirvana for international brands. With hundreds of thousands of fans in and around the stadiums and billions of television viewers worldwide, the lure of being able to reach such huge audiences is irresistible. It’s three weeks of competition between countries for the championship trophy … and three weeks of brands vying for your attention.

I confess that for me watching soccer (a.k.a. “fútbol” to most of the world) is as interesting as watching a group of quilters sewing a blanket. It’s 90 minutes of guys in shorts chasing a ball, tearing up the middle of a huge field. Getting a shot past a goalkeeper is so rare that scores of 1-0 aren’t uncommon. It’s an excruciating exercise in waiting for something exciting to happen.

That said, I do find listening to or watching the fanatical fans in the grandstands to be incredibly entertaining. Now there’s some serious brand loyalty! A loyalty that has caused dangerous, even deadly riots between rival team fans to break out. Not something you could imagine at even the most hotly contested Yankees-Red Sox game.

This week, a major beer marketer, family-owned Dutch brewer Bavaria, took advantage of the World Cup frenzy with an ambush marketing campaign. A group of 36 Dutch women, wearing skimpy orange dresses, the brand color of Bavaria, entered Soccer City stadium to watch the Netherlands play Denmark. The orange-clad women made a very overt distraction for the other thousands of fans and global TV viewers. And FIFA officials.

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Another brand, Anheuser Busch’s Budweiser, is the official beer for the tournament and world soccer’s governing body vigorously defends its sponsors from brands which are not FIFA partners. The result was some of the women were arrested, FIFA started legal proceedings against the Dutch brewer, news stories about it were seen all over the world … and I’m now addressing it as a blogger in Cedar Rapids, Iowa.

So the question is, was the Bavaria ambush marketing campaign a misguided stunt that ended up getting their brand in trouble? Or, was it an absolutely brilliant stroke of publicity that allowed them to get their brand name talked and written about around the globe for the price of some tickets and orange dresses?

I’d say it’s the latter … and I toast a cold Budweiser to them for their efforts!

Steve Erickson
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The Power of "Old Tech Knowledge”

June 11th, 2010 by Categories: Internet Technology, Marketing Tags:

There’s a familiar story that before NASA launched their first astronaut into space, they spent millions of our tax dollars developing a new type of high-tech pen that would work in zero gravity. From great minds and great big budgets come great new ideas, right?

When the Russians went into space, they also took highly effective extraterrestrial writing instruments. Pencils.

That little historical account is a reminder that the answers to questions and problems we face are often right under our nose. Things that we’ve overlooked in search of the “latest and greatest.”

Recently I became reacquainted with some old friends … pencil and paper. We used to hang out a lot but haven’t spent much time together in the past few years. With all the new high-tech tools, they just didn’t seem as interesting or as useful as they used to be. Or maybe, just not as cool. But for several reasons, namely an expensive swan dive of my iPhone on to a cement floor, I’ve decided to keep a pencil and notepad close at hand on a more regular basis. It’s been very enlightening.

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I’ve found that the flow of ideas from my hard drive (a.k.a., my brain) to my desktop (a sheet of paper) has significantly improved. The simplicity and ease of use is mind-boggling. Plus, when I need more storage space, I just turn the page. Pretty sweet, huh?

The “search” feature has been great also. Flipping back through the pages I can quickly see my notes, list of things to do and all the small drawings I’ve done to occupy my mind during boring meetings. Of course, if anyone out there sincerely believes I’m totally missing out by not having a 3G iPad with Wi-Fi and a 64GB flash drive, please feel free to send me one. I’ll be happy to try it out for a month or two. Or more.

In the meantime, I’m keeping my notepad handy and pencil sharp!

Steve Erickson
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