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Positively Tired of Negative Advertising

October 25th, 2010 by Categories: Branding, Marketing Tags: , , , , , , , ,

If you’re like me, you’ve been “enjoying” the deluge of pre-election advertising. The vast majority of them being completely negative…blaming their opponents for everything from the trade deficit to global warming, or questioning their ethics because of an unpaid library fine from grade school. “Would you trust someone this fiscally irresponsible?” they ask us.

Instead of proving themselves to be the best candidate based on their personal character, portfolio and stand on the issues, many candidates seem more focused on proving their opponents are the worst choice. The gurus of political advertising must have decided negative ads work, otherwise they wouldn’t run them, right?

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Seeing one of the latest candidate crucifixions got me thinking about the opportunity product advertisers are missing. They’re obviously wasting their time and money by touting the positive features and benefits of their brand. They should spend their advertising budget trashing their competitors instead. That’s how to really make an emotional connection with a market.

So Buick, here’s an example of an ad you should consider. You have Toyota right where you want them:

Are you tired of negative political ads?

Okay, so we’ll probably never see an ad like this from Buick®. At least I hope not. And we probably won’t see political ads becoming anything but more negative in the future. Unfortunately, I think they contribute to the growing skepticism of advertising messages in general and on our brand as an industry.

But that’s as negative a comment as I’ll make. For now anyway.

(Don’t forget to vote.)

Steve Erickson
President, Creative Director
800-728-2656, ext. 126

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10 Ways Advertising and Public Relations Agencies Can Thrive in Today’s Economy

October 1st, 2010 by Categories: Branding, Public Relations Tags: , , , , , , ,

Is the press release dead, or has it just been repurposed?Lately I’ve heard a lot of talk budget reallocation. I’ve also read a lot of online buzz about the “death of the press release” (see Simon Dumenco’s article in Advertising Age online).

I have to disagree that it’s slim pickings for agencies today. I believe businesses are more willing than ever to allocate budgets to advertising, PR campaigns and social media. And I definitely don’t think that agencies or the press release should fear extinction.

The only thing agencies need to fear is fear itself.

Take HRB, for example. A few years ago we reassessed our clients’ needs and considered the importance of the growing symbiotic relationship between traditional and alternative forms of marketing. We merged with The Internet Marketing Group and began offering Web services for our clientsincluding e-mail marketing, social media marketing and Web design, to name a few. We established our company as a full-service strategic marketing firm that utilizes a combination of advertising, public relations, media buying, branding and Web efforts.

Not only do our offerings help us stand out among our competitors in the Iowa City/Cedar Rapids Corridor, it helped us win the “Best PR & Advertising Agency” award from Corridor Business Journal™ readers this year. The variety of departments and obvious commitment of HRB’s team members is  inspirational and admirable; and, it’s the reason the company is successful.

In essence, we are all reinventing our businesses and if we want to remain pertinent in our industry the employees need to learn and adapt their knowledge of new media.


Here are 10 ways that advertising and public relations agencies can thrive in today’s economy:

  • Offer a diverse and unique set of skills and departments. Are you offering services that your competitors aren’t offering? If not, host a team meeting to assess your competition. Create new templates, new email marketing campaigns and new added values in your media buying proposals. HRB’s Growth Division is a testament to this.
  • Encourage your employees to work longer hours. This isn’t unheard of in the advertising and public relations industries, but spending a few extra hours on an ad design, Website layout or press release shows that you’ve truly considered and reconsidered your clients’ branding needs. They will thank you for this by extending their contract with you or recommending your services to their own business contacts.
  • Keep up with social media and Internet marketing trends and tools. This will help you stay ahead of your competition and discover fresh design and grassroots marketing ideas. At HRB, for example, we post a combination of industry, company and client updates on our Facebook and Twitter pages, proving that we’re able to think outside the box and that we’re good listeners.
  • Hire young talent. HRB welcomed 3 new interns for the first time since the Flood of 2008. How many new employees has your company invested in? At HRB we welcome young talent and believe that fresh ideas are invaluable to the growth of the company. Hire college students that possess a high level of creativity, are extremely motivated and possess strong communication and computer skills. According to an article published by Sacramento Business Journal on September 3, the employment outlook for public relations specialists is expected to increase faster than the average for all occupations through 2016. If you’re willing to take the hiring plunge your company can reap many long-term benefits from this extra help .
  • Be proactive and continually seek out RFP opportunities. Companies today expect you to come to them, and if you want to be the best agency in your city, state, nation or the world you need to act like it. Build a competitive sales team then educate them about the services you offer and what kinds of businesses they should be prospecting.
  • Update your blog and Website on a daily and weekly basis. I can’t stress enough how crucial this is to the survival of your agency. Most agencies today have sections of their Website devoted to their blog, company news releases and their social media profiles. Review your competitors’ Websites and determine what they’re offering, then go beyond that to engage with your own audience. Add your company’s social media icons to your newsletter, Website and social media profiles and post updates whenever you make a change to these sections.
  • Stay humble. One of the reasons I prefer working for smaller companies is because they’re humble about the awards they win and the strong relationships they’ve built with their clients. There’s no need to brag about your company online or offline and it’s much better rewarding to let your work speak for itself.
  • Attend industry events. Encourage your employees to attend trade shows and conferences, seek out higher learning opportunities or earn their APR or their Master’s degree. If you’re able to afford it, reimburse your employees for continued education.
  • Host seminars. HRB offers free seminars every other week in both Cedar Rapids and the Quad Cities. I have had the pleasure of organizing and attending these seminars and can tell you that our team members are experts in their field. Not only do they offer free business advice but they answer attendee questions and concerns about the subject they’re presenting.

Shelby Kraus
Vice President, Public Relations
Account Manager
800-728-2656, ext. 125

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5 Reasons Google Doesn't Like Your Website

September 24th, 2010 by Categories: Branding, Internet Marketing, Marketing, News, Social Media Marketing Tags: , , , ,

If you can't figure out a solution, redefine the problem.Unlike most companies during a recession, HRB is focusing on teaching rather than selling.

As evidence of this, I recently discussed the importance of Internet marketing with local business professionals at a seminar held at the Iowa City Area Chamber of Commerce.

The goal of the seminar was to help professionals grow their businesses by generating increased website traffic through improved search engine rankings, enhanced website content, business keywords and an inbound link strategy. I encouraged attendees to reconsider their methods for linking information to a website and the role that social media marketing plays in today’s economy.

Here are some testimonials straight from the mouths of the seminar attendees:

– “The Google® seminar was great! The approach he used to address a familiar topic was extremely helpful and I will definitely put to use his tips! The seminar was definitely worth the time over the lunch hours. I encourage others to check out these seminars.”

– “I was impressed that we received practical advice on what we could do right now to rectify any issues on our website. We walked out of the seminar with several to-do’s that were reasonable and attainable.”

– “I appreciated that it wasn’t a sales pitch. The speaker understood the audience and targeted his presentation to ways small businesses can be successful on their own.”

Not only did we have a great turnout, but we learned that many of our industry colleagues are seeking this kind of information. They are extremely enthusiastic about life-long learning and they’re even more excited to research the websites and resources we provide for free.

At HRB, we believe in giving our clients the tools they need to survive in today’s marketplace. For more information about how your company can become indispensable, contact us in our Cedar Rapids office (319.298.0242) or our Davenport office (563.322.0577). We’d be happy to meet with you and discuss the needs/goals of your company, clients and portfolio.

Jeff McEachron is a Google Adwords Qualified Individual

Jeff McEachron
Senior Vice President
Director, Internet Operations

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Extra! Extra! This Week’s Interesting Marketing Stories!

August 9th, 2010 by Categories: Branding, Internet Technology, Marketing, News Tags: , , , , ,

If you have an interest in sales and marketing, this post is for you. At HRB we’re constantly monitoring advertising, strategic planning, research and public relations trends that are driven by new software automation tools, unique bundling packages and social media marketing contests. Check out these stories and let us know your thoughts in the comments section or on the HRB Facebook page.

FTC looks at opt-out option for behavioral targeting

If you have not been following the discussions surrounding online behavioral targeting and the resulting data gathering on individuals, you may want to start. Whether you are using behavioral targeting as a marketing technique or you are a consumer, you could be affected.

According to MediaPost®, The Federal Trade Commission (FTC) is considering a “do not track” list to address Internet advertising privacy concerns, similar to the Do Not Call Registry pertaining to telephone solicitations. To learn more about behavioral targeting visit the FTC’s Wikipedia page.

What are America’s favorite news sources?

 

What are America's favorite news sources?As a former journalist, I find the rapid changes in news consumption habits fascinating. Of course, age, technology and access all play a role in how we get our news.

According to a new study by Gather Inc., individuals are increasingly turning to the Internet to find, receive, share and discuss news. The report reveals trends in how people are receiving and interacting with various Internet news outlets and starting millions of conversations across America.

For instance, a whopping 53% of people still cite newspapers as their main source of news, although 65% of respondents younger than 25 years old described their news habits as interest-based, only reading about breaking news stories or stories of interest. 70% of respondents in this age group turn to the Internet to learn more about a breaking news story and share information with others via social networks.

Marketers increasingly seeking online tracking metrics

Marketers are slowly but consistently moving more of their marketing budgets from traditional to online sources. And, the more they spend on SEO and social media marketing, the more they want to measure ROI.

The Forbes® Insights and software and analytics firm MarketShare Partners reveal that marketers and agencies continue to struggle with finding the metrics to justify dollars spent on online campaigns.

 

Strategic growth planning for business and marketing success

Ever wonder why some companies turn everything they touch into gold while others struggle to capture great market share? Why marketing doesn’t work with sales?

These questions keep CEOs from sleeping at night. It takes guts and experience to bring accurate, honest analysis and advice to today’s company executives. When it comes to growing a business, most companies struggle to find just the right balance of all the right growth ingredients.

Download the HRB GROWTH brochure and perhaps you’ll see how the “domino effect” can work for your brand.

Can the iPad® slow newspaper and magazine readership?

Can the iPad slow magazine and newspaper readership?Earlier this year, just as the iPad® was being launched, BtoB Magazine carried a front page story about the possible effects the Apple iPad could have on reviving the ailing print media industry. For one thing, with its vertically-oriented color screen that mimics the size of a single magazine page, the iPad is seen in some circles as an ideal device for reading digital versions of print publications.

“We feel it’s an exciting, new, major media platform, and it can’t be ignored,” said Jason Snell, Editor of IDG’s Macworld, which is currently developing an iPad application.

Jim Thebeau
Partner/CEO
800-728-2656 ext. 121

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Extra, Extra! Interesting Sales and Marketing Stories for CEOs and CMOs!

July 16th, 2010 by Categories: Branding, Marketing, News Tags: , , , , , ,

If you have an interest in sales and marketing, this post is for you. At HRB we’re constantly monitoring advertising and public relations trends that are driven by new software automation tools, unique bundling packages and social media marketing contests. Check out these impressive campaigns and let us know your thoughts in the comments section or on the HRB Facebook page.

YouTube’s New Video Editor

With the launch of YouTube’s Web-based video editor, are we about to witness a hyper acceleration in consumer-generated media? Perhaps, but we’re not making any promises. As part of a broader push to empower even more online content creators, YouTube’s lead engineer Rushabh Doshi and product manager Josh Siegel created a video editor that will eventually include transitions, effects, title screens and audio layers. “It’s going to be a huge deal for anyone who uploads to YouTube on a semi-regular basis,” said Techcrunch.

Cinema Advertising Industry Revenues Increase by 2%

For anyone considering buying spots on cinema screens, you may be in good company. According to The Cinema Advertising Council (CAC), total advertising revenues for CAC members—which account for more than 82% of the 38,794 people who purchase U.S. movie screens—grew by nearly 2% to $584,067,000 in 2009 as compared to a total of $571,421,000 in 2008. This is despite a year that saw spending in other traditional media decrease significantly. The growth seems to be directly attributable to the number of blockbuster films released in the past year. Read about Cinema Advertising revenues.

Paid Search Leads Global Online Advertising

According to a study by MAGNAGLOBAL, a division of IPG’s Mediabrands, paid search has quickly become the most important component of online advertising. In 2010 this segment will account for $29.8 billion of total revenue, a substantial increase of 16.5% over 2009 totals on a constant currency basis. Although Google is the current global leader in paid search, all other online advertising—which is much more diffused with a handful of global portals, such as Yahoo and Microsoft—will account for $31.2 billion of total revenue. Read the full story on paid search by Jack Loechner of MediaPost Publications.

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E-mail Marketing Still the Workhorse

We marketers are living in a revolutionary age where technology, customer expectations and an explosion of new communication channels are transforming virtually everything—from the way we do our job to our roles in our company’s success. While some employees tout e-mail as one of the more “boring” methods of communication, it has actually served as an important tool for today’s new marketing model. Here are two marketing trend examples from MediaPost that justify the relevance and vitality of e-mail marketing campaigns.

Speedier Calls to Leads Means More Conversions

When I read this study conducted by lead management company, Leads360, all I could think was WOW. According to BtoB magazine online, the study—which assessed some 20 million Internet-generated leads among its clients—reported that sales leads called within 60 seconds of being first generated online showed a fourfold (391%) advantage over average conversion rates. Leads called within 24 hours were still 17% more likely to convert than those that were not called, and 88% of leads that eventually convert were called within the first 24 hours. Impressive, to say the least.

Jim Thebeau
Partner/CEO
800-728-2656 ext. 121

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Was Bavaria's Ambush Marketing Campaign at the World Cup Flat or Fresh?

June 21st, 2010 by Categories: Branding, Marketing Tags: , , ,

The FIFA World Cup currently being held in South Africa is an absolute marketing nirvana for international brands. With hundreds of thousands of fans in and around the stadiums and billions of television viewers worldwide, the lure of being able to reach such huge audiences is irresistible. It’s three weeks of competition between countries for the championship trophy … and three weeks of brands vying for your attention.

I confess that for me watching soccer (a.k.a. “fútbol” to most of the world) is as interesting as watching a group of quilters sewing a blanket. It’s 90 minutes of guys in shorts chasing a ball, tearing up the middle of a huge field. Getting a shot past a goalkeeper is so rare that scores of 1-0 aren’t uncommon. It’s an excruciating exercise in waiting for something exciting to happen.

That said, I do find listening to or watching the fanatical fans in the grandstands to be incredibly entertaining. Now there’s some serious brand loyalty! A loyalty that has caused dangerous, even deadly riots between rival team fans to break out. Not something you could imagine at even the most hotly contested Yankees-Red Sox game.

This week, a major beer marketer, family-owned Dutch brewer Bavaria, took advantage of the World Cup frenzy with an ambush marketing campaign. A group of 36 Dutch women, wearing skimpy orange dresses, the brand color of Bavaria, entered Soccer City stadium to watch the Netherlands play Denmark. The orange-clad women made a very overt distraction for the other thousands of fans and global TV viewers. And FIFA officials.


Another brand, Anheuser Busch’s Budweiser, is the official beer for the tournament and world soccer’s governing body vigorously defends its sponsors from brands which are not FIFA partners. The result was some of the women were arrested, FIFA started legal proceedings against the Dutch brewer, news stories about it were seen all over the world … and I’m now addressing it as a blogger in Cedar Rapids, Iowa.

So the question is, was the Bavaria ambush marketing campaign a misguided stunt that ended up getting their brand in trouble? Or, was it an absolutely brilliant stroke of publicity that allowed them to get their brand name talked and written about around the globe for the price of some tickets and orange dresses?

I’d say it’s the latter … and I toast a cold Budweiser to them for their efforts!

Steve Erickson
President, Creative Director
800-728-2656, ext. 126

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Your Brand is an Iceberg. Why Graphic Design is Important to Your Brand.

May 12th, 2010 by Categories: Branding Tags: , , , , ,

Your brand is an iceberg.We’ve all seen the movie “Titanic,” right? Maiden voyage, big chunk of ice gets in the way, Leon DiCaprio and the ship sink slowly to the ocean floor. You know the story. The villain in that movie was the iceberg which, considering the possible outcomes, the ship’s captain obviously didn’t respect enough to slow down and consider. It wasn’t the part of the ice he could see that did them in, it was the 85% that’s beneath the surface.

That iceberg is a good analogy for your brand. The graphic elements like your logo, ads, brochures and website represent the most visible part. They provide the visual indicators of the personality, scope and category of your company … the elements that can be easily seen. But its all those other aspects of your brand, sales and marketing, workforce, customer relations, products and services, response and delivery time etc. which represent your entire brand.

With this in mind, it is important to consider this “total mass” when developing design for a brand. Good brand design hinges on a clear understanding of how the product or service works, the primary audiences and how they make their purchasing decisions, how the sales cycle works and a complete comprehension of what the company stands for, its mission and purpose. In other words, before starting the work of design there should be a lot of “looking below the surface.”

What about the competition? Who are they? How does your company, product or service differ from others? How are you perceived? How do you want to be perceived?

By taking the time to reveal all of this detail, you have given the design team valuable insight to help them design an identity that best represents your total brand and speaks to your most critical target audiences. It helps avoid the painful rework that is inevitable when information is shared randomly during the design process. And most importantly, it will help give that other 85% of your brand more buoyancy, strength and longevity.

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The annual migration begins

May 10th, 2010 by Categories: Branding Tags: , , , , , ,

The annual migration begins

Well, it’s that time of year again, when the Northern Right Whale migrates to their summer feeding grounds in the Bay of Fundy. For those not addicted to the Animal Planet channel, Spring also brings college graduation … when after four, or perhaps more, years of paying tuition, students start their forced migration from academia into the “real world.” Some of them are hoping they’ll become the next Lee Clow, Sandy DerHovsepian or Don Draper by landing their first agency job. Probably not as much as their parents though.

Here are a few tips I can offer those eager young souls looking to enter the ad biz:

A traditional 8 1/2 x 11” resume that touts your good grades and proudly mentions that you were captain of the Pom squad won’t get you an interview. Neither will a portfolio that shows you know the difference between serif and sans serif type, can use the “posterize” filter in PhotoShop or can write a headline for the Greek week dance poster. Those things got you out of college but won’t get you in to an agency.

Think of creative directors like that attractive classmate you most wanted to notice you and impress in Psychology 101. There were 200 students in that lecture hall every class. How can you stand out, look intelligent, clever, hard-working … someone they want to be around? In other words, how can you introduce your personal brand to them?

Remember what you’ve learned in college, then engage your brain. Think about something you’re most passionate about and understand well, like perhaps kayaking. Or maybe your favorite local coffee shop. Then create your own spec campaign … and show how it would work across multiple media platforms, from print, outdoor or the web. And write a brief rationale as to why you believe your campaign will work. You’ll have shown your prospective employers you know how you think. Remember, that’s what they pay people for.

Be personal. Find out who the Creative Director is and how to spell their name correctly. Letters addressed “To Whom It May Concern” quickly end up as paper airplanes or in the recycling bin. Write a personal note to the Creative Director (yes, ink on paper), introducing yourself in a friendly, professional tone. Be sure to give some hint that you’ve at least gone to that agency’s website to see their client list and work samples. Follow up in a couple of weeks with another letter, and ultimately a phone call.

When you get that interview, remember, as much as you may want the job, it really isn’t all about you. Ask questions … about the company, their clients, how they got in the business, and any tips they may have for you. The agency business is for curious and engaged people so why not start making them believe that’s you right away? First impressions are huge. Besides talent, agencies want people with genuine passion and enthusiasm for the biz. If they see you as someone unwilling to commit to more than 9-5, you’ll have a lot of unproductive interviews.

Be patient. As our economy slowly reawakens, it may take some time to find an agency willing or able to commit to a full time position. Maybe part time or hourly will work best for them at first. In the meantime, you’ll have an opportunity to prove yourself. Don’t overlook taking an entry level position. Unless your father is the chairman of IBM and would take his account to any agency that hires his offspring, you’ll probably be at the bottom of the totem pole when you start. No problem. The only way is up then, right?

Finally, when you get that job, you’ll get a job description. But don’t be afraid to stray from its “borders.” Learn everything you can about every department, every job function in the agency. You’ll build an understanding of the business that will only make you more valuable to your employer. And to the next one that discovers how talented, hardworking and enthusiastic you are.

The migration path of change and learning in this business is a never-ending but very rewarding one.

Steve Erickson
President, Creative Director
800-728-2656, ext. 126

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Give me mow like this one!

April 12th, 2010 by Categories: Branding Tags: , , ,

I’ve noticed that early morning television, the time I’m eating my breakfast and perusing the newspaper, is especially loaded with bad commercials. In particular, the locally produced ones that use really stupid jingles. Do we really need to hear someone singing lame lyrics about the virtues of concrete or a plumbing company? Yikes! It’s so 60’s!

So imagine my surprise and delight when for the last three mornings I’ve looked up from my bowl of Honey Nut Cheerios® to see what I think are really nice TV spots, from, of all companies, TruGreen®. No boring features about the contents of their fertilizer, whether it works best on “St. Augustine, Floratam, Dichondra, Lippa, or Bentgrass” … or lengthy footage showing their toxic chemicals actually being applied to someone’s lawn. Give me that and I’d be reaching for the remote before you could say “dandelion.”

Instead, these spots use a spokesperson who is intimately concerned about the benefits of TruGreen lawn care. A kid with a lawn mowing business. A kid with a personality. A kid with an attitude. Love him or hate him, he’s impossible to ignore. And unlike many “commercials we “love,” the sponsor of this spot is impossible to forget.

The first thing they’ve done well is to place the spots in very appropriate time slots. At the time of day when guys like me can look out the window and see our lawns straining for that healthy dose of fertilizer, just as the Spring rains and sunshine are bringing them back to life. You can almost hear the grass whisper, “Feed me dude and kill those bastard weeds before they start spreading!” And who ya gonna call? TruGreen. Their brand comes off looking very smart and beneficial.

Bobby Sinclair, “Neighborhood Lawn Kid,” the enterprising young boy in these spots, is clearly interested in profiting from the healthy, fast-growing lawns that only TruGreen customers have. He even points out which homes have the bad looking lawns … and the good looking women. Ah, the joys of puberty.

As with everything put out there for public consumption, “good” is subjective. Some people will hate these spots, for any number of reasons. (They’re probably the same people who like hearing jingles about concrete.) No matter. The talk value that Bobby has created has no doubt been much greater than anything that TruGreen has done recently. I hope it translates into higher sales for them (there’s always competition in every market willing to do the same lawn work for less) and helps Bobby pay for that college education he really wants. Since he doesn’t look to be a potential candidate for a basketball scholarship to Duke, he’d better keep that lawn mower gassed up.

(Sorry about the bad pun in my blog title. I couldn’t resist.)

Steve Erickson
President, Creative Director
800-728-2656, ext. 126

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